Terms and conditions


This end-user licence agreement (EULA) is a legal agreement between you (End-user or you) and Forbidden Technologies plc of Tuition House, 27-37 St George Road, Wimbledon SW19 4EU (Licensor, us or we) for:

  • eva (all versions, including upgrades) mobile application software, associated infrastructure and, if applicable, the data supplied with the software and the associated media (App); and
  • Any online or electronic documents, if applicable (Documents).

We license use of the App and Documents to you on the basis of this EULA and subject to any rules or policies applied by any appstore provider or operator from whose site (Appstore) the End-user downloaded the App (Appstore Rules). We do not sell the App or Documents to you. We remain the owners of the App and Documents at all times.




You should print a copy of this EULA for future reference.

Agreed terms

1.              Acknowledgements

1.1            The terms of this EULA apply to the App or any of the services accessible through the App (Services), including any updates or supplements to the App or any Service, unless they come with separate terms, in which case those terms apply. If any open-source software is included in the App or any Service, the terms of an open-source licence may override some of the terms of this EULA.

1.2            We may change these terms at any time by sending you an SMS or email with details of the change or notifying you of a change when you start the App or log onto www.eva.co. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Services.

1.3            From time to time updates to the App may be issued through the Appstore. Depending on the update, you may not be able to use the Services until you have downloaded the latest version of the App and accepted any new terms.

1.4            You will be assumed to have obtained permission from the owners of the Devices (as defined in condition 2.2.(a), that are controlled, but not owned, by you) to download a copy of the App onto the Devices. You and/or they may be charged by your and their service providers for internet access on the Devices. You accept responsibility in accordance with the terms of this EULA for the use of the App or any Service on or in relation to any Device, whether or not it is owned by you.

1.5            The terms of our mobile application privacy policy from time to time (Privacy Policy) are incorporated into this EULA by reference. Additionally, by using the App or any Service, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send using the App or any Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

1.6            By using the App or any of the Services, you consent to us collecting and using technical information about the Devices and related software, hardware and peripherals for Services that are internet-based or wireless to improve our products and to provide any Services to you.

1.7            Certain Services will make use of location data sent from the Devices. You can turn off this functionality at any time by turning off the location services settings for the App on the Device. If you use these Services, you consent to us and our affiliates’ and licensees’ transmission, collection, retention, maintenance, processing and use of your location data and queries to provide and improve location-based and road traffic-based products and services. You may withdraw this consent for new data at any time by turning off the location services settings on your Device.

1.8            The App or any Service may contain links to other independent third-party websites (Third-party Sites). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.

1.9            In order to use the Services provided through the App you may need to create an account. When creating an account you must provide accurate and complete information. It is important that you keep your account password secure and confidential. You agree that you will be solely responsible (to us and to others) for all activity that occurs under your account.

1.10         You acknowledge and agree that the form and nature of any Services we provide may change from time to time without prior notice to you.

1.11         At all times, we reserve the right to block the usage at any time of certain hashtags and user names.

1.12         Any words following the terms including, include, in particular or for example or any similar phrase shall be construed as illustrative and shall not limit the generality of the related general words.

2.              Grant and scope of licence

2.1            In consideration of you agreeing to abide by the terms of this EULA, we grant you a non-transferable, non-exclusive licence to use the App on the Devices, subject to these terms, the Privacy Policy and the Appstore Rules, incorporated or linked to in this EULA by reference, as they are updated from time-to-time. We reserve all other rights.

2.2            You may:

(a)         download a copy of the App onto your mobile telephone, handheld device or any other device with a minimum of 1GB of memory, internet access and the iOS operating system version 8 or above (Devices) and view, use and display the App on the Devices for your personal purposes only; and

(b)         use the Documents for your personal purposes only.

3.              Licence restrictions

Except as expressly set out in this EULA or as permitted by any local law, you agree:

(a)         not to copy the App or Documents except where such copying is incidental to normal use of the App, or where it is necessary for the purpose of back-up or operational security;

(b)         not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the App or Documents;

(c)         not to make alterations to, or modifications of, the whole or any part of the App, or permit the App or any part of it to be combined with, or become incorporated in, any other programs;

(d)         not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the App or attempt to do any such thing except to the extent that (by virtue of section 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are essential for the purpose of achieving inter-operability of the App with another software program, and provided that the information obtained by you during such activities:

(i)          is used only for the purpose of achieving inter-operability of the App with another software program;

(ii)        is not unnecessarily disclosed or communicated without our prior written consent to any third party; and

(iii)       is not used to create any software that is substantially similar to the App;

(e)         to keep all copies of the App secure and to maintain accurate and up-to-date records of the number and locations of all copies of the App;

(f)          to include our copyright notice on all entire and partial copies you make of the App on any medium;

(g)         not to provide or otherwise make available the App in whole or in part (including object and source code), in any form to any person without prior written consent from us; and

(h)         to comply with all technology control or export laws and regulations that apply to the technology used or supported by the App or any Service (Technology),

together Licence Restrictions.

4.              Acceptable use restrictions

You must:

(a)         not use the App or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this EULA, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the App, any Service or any operating system;

(b)         not infringe our intellectual property rights or those of any third party in relation to your use of the App or any Service, including the submission of any material (to the extent that such use is not licensed by this EULA);

(c)         not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or any Service;

(d)         not use the App or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and

(e)         not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.

together Acceptable Use Restrictions.

5.              Intellectual property rights

5.1            You acknowledge that all intellectual property rights in the App, the Documents and the Technology anywhere in the world belong to us or our licensors, that rights in the App are licensed (not sold) to you, and that you have no rights in, or to, the App, the Documents or the Technology other than the right to use each of them in accordance with the terms of this EULA.

5.2            You acknowledge that you have no right to have access to the App in source-code form.

6.              Content

6.1            As a user of the App and the Services you may submit content from time to time (Content). You acknowledge that any Content uploaded by you cannot be kept confidential.

6.2            You retain all of your ownership rights in any Content posted by you through your use of the App but you grant limited licence rights to us and other users of the Services as detailed below.

6.3            When you upload Content by using the App, you grant:

(a)         To us, a worldwide, non-exclusive, royalty-free, transferable licence (with right to sub-licence) to use, reproduce, distribute, prepare derivative works of, display and perform that Content in connection with the provision of the Services and otherwise in connection with the provision of the Services and our business, including without limitation for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels;

(b)         To each user of the Services, a worldwide, non-exclusive, royalty-free licence to access your Content through the App and Services, and to use, reproduce, distribute, prepare derivative works of, display and perform such Content to the extent permitted by the functionality of the App and Services and under the terms.

6.4            The above licences granted by you are perpetual and survive termination.

6.5            You acknowledge and agree that you are solely responsible for your own Content and the consequences of posting or publishing it. We do not endorse any Content or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with Content.

6.6            You warrant and represent that you have (and will continue to have during your use of the Services) all necessary licences, rights, consents and permissions which are required to enable us to use your Content for the purposes of the provision of the Services by us and otherwise to use your Content in the manner contemplated by the Services and these terms.

6.7            You understand that by using the Services you may be exposed to content that is factually inaccurate, offensive, indecent or otherwise objectionable to you.

6.8            We have the right to remove any Content you upload if, in our opinion, your Content does not comply with these terms.

7.              support

7.1            The support email address is ask@eva.co.

8.              liability

8.1            You acknowledge that the App has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the App as described in the Documents meet your requirements.

8.2            We only supply the App and Documents for domestic and private use. You agree not to use the App and Documents for any commercial, business, medical or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

8.3            We are only responsible for loss or damage you suffer that is a foreseeable result of our breach of this EULA or our negligence up to the limit specified in condition 8.4, but we are not responsible for any unforeseeable loss or damage. Loss or damage is foreseeable if it is an obvious consequence of our breach or if they were contemplated by you and us at the time we granted you the EULA.

8.4            Our maximum aggregate liability under or in connection with this EULA (including your use of any Services) whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to £5,000. This does not apply to the types of loss set out in condition 8.5.

8.5            Nothing in this EULA shall limit or exclude our liability for:

(a)         death or personal injury resulting from our negligence;

(b)         fraud or fraudulent misrepresentation; and

(c)         any other liability that cannot be excluded or limited by English law.

8.6            You agree that you are solely responsible for (and that we have no responsibility to you or to any third party for) any breach by you of these terms and for the consequences of any such breach.

8.7            We will determine, in our discretion, whether there has been a breach of these terms through your use of the App or the Services. When a breach of these terms has occurred, we may take such action as we deem appropriate.

9.              Termination

9.1            We may terminate this EULA immediately by written notice (including email and in-App notification) to you:

(a)         if you commit a material or persistent breach of this EULA which you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so;

(b)         if you breach any of the Licence Restrictions or the Acceptable Use Restrictions;

(c)         if we discontinue the App or any of the Services; or

(d)         we are no longer able to provide the App or the Services to you for any reason.

9.2            On termination for any reason:

(a)         all rights granted to you under this EULA shall cease;

(b)         you must immediately cease all activities authorised by this EULA, including your use of any Services;

(c)         you must immediately delete or remove the App from all Devices, and immediately destroy all copies of the App and Documents then in your possession, custody or control and certify to us that you have done so;

(d)         we may remotely access the Devices and remove or disable the App from or on all of them and cease providing you with access to the Services; and

(e)         you must immediately delete all shared or downloaded third party content.

10.            Communication between us

10.1         If you wish to contact us in writing, or if any condition in this EULA requires you to give us notice in writing, you can send this to us by e-mail or by prepaid post to Forbidden Technologies plc at Tuition House, 27-37 St George Road, Wimbledon SW19 4EU and legal@eva.co. We will confirm receipt of this by contacting you in writing, normally by e-mail.

10.2         If we have to contact you or give you notice in writing, we will do so by e-mail.

11.            Events outside our control

11.1         We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this EULA that is caused by any act or event beyond our reasonable control, including failure of public or private telecommunications networks (Event Outside Our Control).

11.2         If an Event Outside Our Control takes place that affects the performance of our obligations under this EULA:

(a)         our obligations under this EULA will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and

(b)         we will use our reasonable endeavours to find a solution by which our obligations under this EULA may be performed despite the Event Outside Our Control.

12.            Other important terms

12.1         We may transfer our rights and obligations under this EULA to another organisation, but this will not affect your rights or our obligations under this EULA.

12.2         You may only transfer your rights or obligations under this EULA to another person if we agree in writing.

12.3         If we fail to insist that you perform any of your obligations under this EULA, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later, earlier or concurrent defaults by you.

12.4         Each of the conditions of this EULA operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

12.5         Please note that this EULA, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

Forbidden Technologies plc

Tuition House
27-37 St. George’s Road
London SW19 4EU

tel: +44 (0)20 8879 7245
fax: +44 (0)20 8946 4871
email: info@forbidden.co.uk

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